Privacy Policy

This privacy policy is effective as at 01.02.2017.

 

1.      About us and this policy

Welcome to MOZART IT's privacy policy! We are a company called MOZART IT. We are registered in Hong Kong. Our registered office is North Point, Hong Kong.

 

This policy describes how we (referred to collectively in this policy as 'MOZART IT' or 'we', us' and 'our') collect, use, process and share information that MOZART IT collects about you. Our business is constantly evolving and so this document may change from time to time. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new policy will be effective from the date it is published by us.

 

This policy applies to all of our apps used and games played on mobile devices. In this policy we refer to our games and apps collectively as our "Services".

 

By downloading, accessing and/or playing our games or apps, or other Services, you agree to the use of your information in accordance with this privacy policy. If you have any concerns about providing information to us or it being used as described in this privacy policy you should not use our games or apps or other Services.

 

As set out in the terms and conditions relating to our Services, you must be at least 13 years old to access and/or use our Services. We do not knowingly collect personal data about children under the age of 13.

 

2.      What types of information do we collect?

We collect information from directly from you when you play our games, apps or other Services. Broadly the information we collect about you relates to the type of device you are using, how you play our games (such as levels attempted and purchases made), other games or apps you use on your device and may include information that you submit when creating an account with us or which you allow us to access when you connect to your social network accounts through our games, apps or Services.

 

In more detail, depending on which of our Services you interact with we may collect and process the following types of information:

 

·         details about how you use and interact with our games, apps and other Services (for example, information about how and when you play our games or use our apps, what device you use to access our games, apps and services or details regarding profile visits);

·         information that you provide us with when you fill in forms, answer questions or complete surveys when using any of our Services, when you create an account with us or if you invite your friends to use our games and Services;

·         your interactions with us on our social media channels;

·         information we collect via cookies and other similar technologies, as explained further below;

·         information we collect about you which may include attributes about you and your interests, as well as other games and services you use, demographic and general location information. We will use this information as described in this policy subject to any limitations in the privacy policy of the company that collected the information from you.

·         In some instances, when you make purchases on or through our games or apps, we may collect certain payment information from you on behalf of our payment service providers, but this information is temporarily cached in a way that is unreadable by MOZART IT. We do not collect or retain credit card information. Our payment service providers will provide us with information about your purchases so that we know if a purchase has been successful. When you purchase items via our mobile apps (such as those you can purchase in the App Store, or on Google Play) we do not collect or store any payment information from you.

 

Finally, we may collect some of the information types referred to above on an aggregated or anonymised basis, or we may use it or share it in an aggregated or anonymised way, for research or analysis into the way our Services operate and are used.

 

3.      How do we use the information that we have about you?

We may use the information we collect about you for a number of purposes. These include providing our games, apps and other services to you, optimising the games, apps and services we provide, enabling in-app purchases, storing your progress through our games, enabling social network integration, providing customer service support when you need it. We may also use your information for research or analysis. Finally, there may also be other reasons why we need to use your information, such as maintaining records or protecting our legal rights. A more detailed description of how we use your information is set out below.

 

·         Providing and optimising our Services

We use your information to enable us to provide our games, apps and other Services to you and to optimise all of them so that we can make them the best they can be for you and all our players. This will include use and analysis of aggregated data to make sure that our games and apps work properly on all devices and are as enjoyable as they can be for all our players and users.

·         Analytics and Research

We use analytics tools, which may include third party analytics tools, to collect information about how you play our games and those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys or to engage directly with you, for example by sending you communications (including by email), for these purposes. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new game features and content.

·         Competitions

From time to time we may run competitions in games. Those competitions will have their own specific terms and conditions, but we will use personal information that you provide in relation to that competition for the purposes of running the competition. We may also publish the names and entries of competition entrants.

 

·         Cheating, crime and fraud prevention

We may use personal data that we hold to prevent cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention, such as the police.

 

·         Legal uses

We may use your data as required or permitted by any applicable law. As a specific example, if you live in the European Union, this would include for the purpose of providing VAT invoices where we are required to do so by law or where requested by you.